Is it time for a class action lawsuit against Samsung? If you own a Samsung LCD TV the answer is most likely yes! You may have experienced (or soon will be) a problem with the set not turning on. It usually starts taking longer and longer for the LCD to power on. Eventually it will get to the point where it will not turn on at all. This is due to a defective power supply, either in design or parts used. Either way the end result’s the same, you have a paper weight in the shape of a television.
I repair LCD televisions (most of them Samsung not surprisingly) for a living and recently had written an article bringing to light this issue. Comments left by some readers all tell a similar story of frustration and anger over Samsung’s lack of concern and denial that they are aware an issue even exists.
I have personally repaired dozens of Samsung LCD Televisions in recent months and I’m just one tech in one city. You can easily imagine many thousands of people across the country, all left holding the bag because the warranty has expired and Samsung is playing dumb. So far that’s a winning strategy for them. They have demonstrated that they will not take responsibility until they have it thrust upon them.
Class Action Lawsuits
Filing a class action lawsuit isn’t that hard to do. I searched the term online and got plenty of options. Obviously you need to contact an attorney, there are plenty of them online that handle class action lawsuits or you can try to find someone local. Most only get paid if they win so go this route and do some homework before you contact them. They will help gather info but if you whet their appetite there might be a little more “hop to” in getting the ball rolling. They’re interested in winning and the more people who complain the better they’ll like it. Find articles, blogs, TV forums (a good direct source of info on this topic) about Samsung’s issue to give to the attorney to bolster your claim.
Create a Buzz
Try to get your local media involved in the issue. Those news shows that look into consumer complaints seem like a no-brainer to me. This will help alert others in your area as well that they’re not alone. There is definitely strength in numbers.
Under the RADAR
If someone else starts a class action lawsuit against Samsung, you will be notified by the defendant using the “best notice practical under the circumstances”. This could either be by mail or in a publication. My guess is that Samsung probably doesn’t have your mailing address and will bury it in a publication somewhere, where it will attract the least attention. If you don’t know about it they don’t have to compensate you, pretty simple. I would probably Google “Samsung lawsuits” occasionally just to see if something is brewing. Samsung has already been involved in a few lawsuits, seems like it’s high time to add one more.