One of the most difficult times for finding the right words would almost assuredly be at a funeral or funeral visitation. Not only is this a time of sorrow and grief for the family and loved ones but it is a highly emotional time of instability or insecurity. Finding the right words to say can seem almost impossible, especially for those who are less outgoing.
Sometimes words are unnecessary
There are times when just a personal presence can mean a great deal to a grieving person. The presence of friends and extended family can be an incredible source of comfort for those in sorrow. Sometimes when words just do not seem to come, take time to either hug the person or put an arm around them to let them know you care. This may not be the best choice, especially if you do know the person well. Another way to help those who are experiencing sorrow is to weep with them. People will not necessarily care about what you say when they know that you care about them.
Sometimes a few words can make a big difference
Instead of worrying about saying a great deal to someone, focus on one main statement. Remember to let your words reflect how you feel about the person who has passed away and how you care for those who have been left to pick up the pieces.
Here are a few phrases that may not necessarily be the most personal but will work in the funeral setting:
I am so sorry for your loss
(insert name of the deceased) was an amazing person we will miss them
I am praying for you
I am here for you if you need anything
Is there anything we can do for you?
Many times during funerals and funeral visitations people will offer to assist the grieving family. These are surely acts of incredible kindness but they are merely words until action is put with them. Be sure to follow up on any kind of offer of assistance. For example, most people send food to assist grieving families. Doing something is better than doing nothing. Let the family or friends know that you are there for them.
Flowers are an extension of compassion and care toward the family. These can be simple to pick up from the florist and do not have to be elaborate to communicate care and compassion. There are times that families do not wish to have flowers and request that flowers not be sent. Sometimes flowers are not necessarily the best choice. A donation to the deceased favorite charity or community organization can be an equally or better choice than flowers.
Remember when you go to a funeral or visitation the goal is to help those who are hurting with your presence, with your words, and with your compassion.